QUESTION:
How do I contact Customer Service?
ANSWER:
Click here to check your order status.
Click here to contact a representative.
QUESTION:
Is there a cost for shipping?
ANSWER:
There is a modest shipping and handling fee which varies depending on the size of your order.
All prices are in U.S. dollars.
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Order
Amount
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Fees
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$0
- $39.99
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$3.99
|
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$40
- $49.99
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$4.99
|
|
$50
- $59.99
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$5.99
|
|
$60
- $69.99
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$6.99
|
|
$70
- $79.99
|
$7.99
|
|
$80
- $89.99
|
$8.99
|
|
$90
- $99.99
|
$9.99
|
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$100
- $109.99
|
$10.99
|
|
$110
- $119.99
|
$11.99
|
|
$120
- $149.99
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$12.99
|
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$150
- $174.99
|
$13.99
|
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$175
- $199.99
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$14.99
|
|
$200
- $299.99
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$15.99
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Over
$300
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$30.00
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QUESTION:
What can I print on my business cards, checks and stationery products?
ANSWER:
You may print your name, your Amway Brand-approved title and contact information only. Other company names, titles not approved by Amway and any non-Amway type verbiage are prohibited.
QUESTION:
How long does it take to receive my items?
ANSWER:
Please allow 12 - 14 business days for Standard delivery to U.S. addresses. Items may be shipped separately. Expedited delivery is available on selected items.
QUESTION:
Why can't I make my own cards or add other things to my cards?
ANSWER:
The Amway Brand image is very important to every member of the Amway Brand sales force. Every business card style is designed to project the Amway image that is so respected in the marketplace. The business card is the first point of contact a potential customer or consultant has with a Amway Brand in many cases. It's critical that this first impression is a favorable one. Business cards printed by unlicensed print shops may not always properly reproduce the Amway brand logo. Additional information printed on the card may create confusion for potential consultants and customers. The business cards provided by B2Direct are priced very competitively, a variety of styles are available, and ordering is easy.
QUESTION:
Did the order I just placed go through?
ANSWER:
Within 24 hours you should receive a confirmation at the e-mail address you provided. If you do not, it is possible that the e-mail address was entered incorrectly or that your order was not received.
QUESTION:
I received only part of my order. When will the rest arrive?
ANSWER:
It is not uncommon for the business card and label orders to become separated in the postal process and can arrive separately by as much as ten business days.
QUESTION:
What payment options do I have?
ANSWER:
We accept Visa, MasterCard, AMEX and Discover. At this time, we do not accept checks as a method of payment online.
QUESTION:
Are the colors on the web site accurate?
ANSWER:
Product images on this site are representational only. We make every effort to represent the images as accurately as possible. However, the actual color of the product you receive may differ slightly from the color perceived on your computer.
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